We wanted to thank you for making our purchase of our beautiful new van so easy. Your professionalism, dedication and wonderful customer service is outstanding. So, a big thank you to you all for making our dream come true! Now for many happy years of travelling ahead.
Here’s why more than 75% of our customers are repeat or referred.
Well after many months of researching, questioning, testing and more researching we ordered our new van to be built by Noels Caravans. We finally picked up our new van this week and it is beautiful. Many thanks to the awesome Vince for his patience & guidance.
David and I would sincerely like to thank you all for the valued service and advice given, firstly when looking to buy our new caravan and then to follow through with ordering our new van. We were given as much time as we needed to be able to make our final decision on where to buy our new caravan. Vince and Naomi gave us valued advice of things to be aware of when buying and were patient and understanding with our questions and so knowledgeable in every aspect of caravaning including towing. It was always a pleasurable experience to visit the friendly staff on our several trips out to see the vans at Noels. We never felt pressured in anyway in regards to buying a caravan and nothing was too much trouble for Vince to talk things through with us and get the van that was best going to suit our needs as a couple. Upgrading the van height and bigger bed for David being so tall was so worthwhile. We feel as though we are on holidays in a luxury apartment on wheels. The friendly, caring and attention to detail in all aspects of ordering our van is much appreciated. Once signing our contract, the process of selections with Naomi went so smoothly and so much attention to detail again was given to make everything in the van work efficiently and practically. Naomi was very patient with us once again when selecting our colour scheme and layout of dining table etc. allowing us to go into different vans on site to visually appreciate and physically sit down and make sure what we were ordering was going to suit our needs. The little things that sometimes get overlooked such as an extra towel rail and reinforcing the bathroom door for a bathmat, as our shower door was blocked off from the ceiling, to full door blind in lieu of a curtain, may seem minor items, but when living in a caravan are so worthwhile. We spent a great deal of time talking to people and visiting other caravan suppliers and without a doubt your company excelled in every possible way with what is included in your caravans, quality of workmanship and customer service. Going from a very small camper trailer style caravan to our beautiful 20’7” van is a huge change for us. We were so excited to finally take possession of our van in September and handover of the van was again exceptionally handled with patience and explanations of how everything worked. We were lucky enough to have someone who was willing to repeat things several times for us to fully understand and also be able to record some things for future references. After going away in our caravan and meeting up with fellow Island Star Owners who have only good things to say about Noels Caravans, we are extremely happy with the service and after sales service we have received from you all. We would highly recommend anyone who is looking to buy a caravan to give the wonderful staff at Noels Caravans an opportunity to sell them a van.
We have just purchased our first brand new Island Star Extreme caravan. We had been looking around everywhere at other brands. But we kept going back to Noels as their caravans had custom items that other brands did not offer. We would like to thank all the staff at Noels for all their help. Especially Vince, he wasn’t a pushy salesperson at all and he always had time for all our questions. No matter how many times we kept going back. And a big thank you to Naomi who was very efficient and very helpful in the final order. Everything we asked for we received. Thanks again guys!!
The van as it has been excellent. We have used it in caravan parks, national parks and there were nil issues. The batteries, solar panels supplied more than enough power. The van is solid and comfortable. It has travelled over sealed and unsealed roads with nil issues. Very happy with the van.
The design layout is a gem, engineering and design is great which adds to the whole appeal and functioning. Practicality and sense of style is second to none. Thank you very much for your friendly and courteous service which is very much appreciated.
We have recently bought a Island Star 21 ft 6 in Extreme caravan from Noels caravans. Our entire experience with every one we have dealt with has been a most enjoyable journey right through from when we first walked into Noels caravans. The sales people to finance people to office staff to work shop people have all been very friendly and helpful and it is very clear to see that their commitment to the great product they are selling is genuine. If you are looking for a great caravan from a great team with great back up service facilities we would recommend you look no further than Noels caravans.
To all the staff of Noel’s Caravans. A sincere thanks to you all for your assistance in getting me into an awesome caravan at such short notice due to my circumstances. Professional and old-fashioned friendly service. I certainly be recommending your business to others.
Just a quick note to tell you how great we think our Island star Getaway is. We have just returned home after 5 months and 10,000km. The van is great to live in, no other van we saw this size rivalled the Island Star for looks, set up or quality. Towed up and down hills brilliantly. We can only recommend them to other caravaner’s.
What a fantastic company to deal with. The whole staff are so very helpful, nothing was too much for them. We are so happy we decided to have a look at Noel’s….we found our dream van, then the customer service that came with it was unreal. THANK YOU ALL!